If you have any questions, please don't hesitate to contact us. We will be happy to assist you.
email: csr@pillowsandthrows.com
phone: 1-800-XXX-XXXX
For email inquiries, we will send you a response within one business day.
If you have a genral question, please select a topic below that best describes your inquiry. You may also want to review our Frequently Asked Questions (listed below) to find an answer to your question.
How do I place an order?
The easiest way to order, is buy clicking on the "Add to Cart" button that appears next to each item. When you have selected all of the items that you wish to purchase, simply click the "Checkout" button that appears at the top of each page. This will take you through our secure ordering process. To make a purchase online, you will need to use a credit card. PillowsandThrows.com accepts Visa, Master Card and American Express.
You may also place an order by emailing our Customer Service Department. Please include your name, mailing address, phone number and the item numbers & quantity that you wish to purchase. Please do not include your credit card information in your order email. Our Customer Service Representative will call you and obtain your credit card number.
Can I order backordered items?
Yes. To ensure that you receive the backordered item, please order it now because it may be out of stock later.
You may place an order on an item that is backordered by emailing our Customer Service Department. Please include your name, mailing address, phone number and the item numbers & quantity that you wish to purchase. Please do not include your credit card information in your order email. Our Customer Service Representative will call you to confirm the availability and estimated ship time for the backordered item and obtain your credit card number.
Will I receive an email confirming that my package has shipped?
Yes, we will send you an email as soon as we ship your order.
Will I be charged sales tax on my order?
We will only add tax to your order if you are having your items shipped to anywhere in the state of Pennsylvania. The tax will then be 6% of your total order. The tax will automatically be added to your order total on your order form during the checkout process. If your items are being shipped anywhere other than the state of Pennsylvania, no tax will be charged.
What credit cards do you accept?
We accept Master Card, VISA, American Express, and Discover.
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